Frequently Asked Questions
Everything you need to know about grooming and your order
When will my order ship?
Most orders are processed within 24 hours. Once your package leaves our warehouse, you will receive a tracking number via email to follow its journey.
What is your return policy?
We stand by our products with a 365-day money-back guarantee. If you are not 100% satisfied with your purchase, contact our support team for a full refund or exchange.
Are your beard oils and balms all-natural?
Yes, we use high-quality, natural ingredients like jojoba oil, argan oil, and shea butter. Our products are free from harsh chemicals, parabens, and sulfates.
Do you ship internationally?
We currently ship to the United States, Canada, and several other countries worldwide. Shipping rates and delivery times vary based on your location.
How do I know which scent is right for me?
We offer a variety of signature scents ranging from woodsy to citrus. If you're unsure, we recommend starting with our Sample Pack to find your personal favorite.
Can I change or cancel my order?
Because we process orders quickly, please contact us within 1 hour of placement if you need to make changes. We will do our best to accommodate your request.